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Neighbourhood Officers

Manningham Housing Associations neighbourhood officer’s aim to provide our customers with an effective, high quality, customer focused service. The team aims to improve your estate by working with customers, the local community and a wide range of agencies to tackle issues which directly affect you.

Neighbourhood Officers are there to help you enjoy a trouble-free tenancy. They oversee the day-to-day management of your estates, such as conducting regular inspections, new lettings and transfers and providing help and advice to you about the conditions of your Tenancy Agreement including anti-social behaviour. They are able to answer many of your queries.

Neighbourhood officers are a part of our Housing Management Team and spend most of their time out on your estate. They are readily available and will always willing to help. Their duties include:

Environmental management

Your neighbourhood officer will work with your community to keep your estate as clean as possible by:

  • working to ensure that estates are kept free of illegal dumping and abandoned vehicles
  • monitoring the condition of open space
  • arranging to have graffiti removed as quickly as possible
  • developing awareness of local environmental issues within the community
  • working with other agencies to improve the environment

Housing management

Neighbourhood officers will provide advice and assistance on a wide range of housing related matters, including the standard of service you should receive.

Neighbourhood officers will:

  • carry out inspections of vacant properties
  • show potential tenants vacant properties
  • check for abandoned properties
  • accept repair requests from tenants
  • advise residents of other services that are available

Working with the community

Neighbourhood officers will work closely with the community and other agencies to resolve issues and problems identified by local residents.

Your neighbourhood officer will:

  • work with communities and individuals to address local issues of concern
  • work with vulnerable residents
  • contribute to community development along with other statutory, community and voluntary sector agencies
  • keep the community informed of issues which directly affect their wellbeing

Addressing estate safety

Tackling anti-social behaviour is one of our key priorities and our neighbourhood officers play an important role in ensuring that our estates are safe and popular places to live. Neighbourhood officers can be the first point of contact in reporting anti-social activity, nuisance or breach of tenancy.

Your neighbourhood officer will:

  • work to ensure that all residents have the right to the quiet enjoyment of their homes
  • accept reports of anti-social behaviour from residents
  • seek to resolve low level incidents of anti-social behaviour and neighbour nuisance as quickly as possible
  • work with the police, local council officers and other agencies to address any issues which are having a negative impact on the estate and the people who live on it
Nazneen Zafar   Nazneen Zafar – Neighbourhood Officer

Email: Nazneen.zafar@manninghamha.co.uk

Phone: 01274 771144
Peter Murgatroyd   Peter Murgatroyd – Neighbourhood Officer

Email: peter.murgatroyd@manninghamha.co.uk

Phone: 01274 771144
Rehana Begum   Rehana Begum – Neighbourhood Officer

Email: rehana.begum@manninghamha.co.uk

Phone: 01274 771144
Angelina Miller   Angelina Miller – Neighbourhood Officer

Email: angelina.miller@manninghamha.co.uk

Phone: 01274 771144