We’re moving to a temporary office while we refurbish our building
On 18 December, our office will be fully closed while we move out.
Calls to our main number will go straight to our out-of-hours service.
From the following day, we’ll be based at a temporary office at Anchor Court, BD8 8JF, which will be by appointment only. We’re carrying out essential refurbishment of our old (Grade II) office building. The works may continue until summer 2026.
👉 Good news: There will be no impact on our normal services.
You can still contact us:
- By phone
- Through our customer portal
- Via our online chatbot (bottom right)
We’re investing in our office so we can offer you a safer, more modern and welcoming space in the future.