MHA is proud to be marking its 35th anniversary. Having come into existence following some research into the unmet housing needs of the Black and Asian Communities in Bradford, it is with pride that we look back across our history and our achievements in helping to meet those needs. Small opportunities are often the start of significant enterprises and the ‘small acorn’ of the organisation with two properties that were planted all of those years ago has grown to one that now has over 1410 homes and houses over 6000 residents.
Over our 35 years, Manningham Housing Association has shown great dynamism and had a positive impact across the Bradford and Keighley areas. Our main aims have always been to support our customers through providing predominantly larger family homes, investing in our properties, providing a good-quality repairs service and helping our tenants when they need us most. Our staff ensure they deliver the highest quality services to every one of our customers. We use our insight to provide a ‘hassle free’ housing service to the communities in Bradford and Keighley. Despite our size, we have gained a reputation of ‘punching above our weight in terms of achievements and our customer satisfaction is in the 90% plus bracket.
By securing a £50.5 million financial package, we can remain true to our core mission of providing high-quality affordable homes to individuals and families in Bradford and Keighley who need them and we aim to grow our property portfolio by around 10% over the next five years – taking the total number of units to more than 1,500.
Manningham Housing is committed to our customer’s experiences and by listening to their needs, we are pleased to announce that we are working on a digitalisation process to allow our customers to self-serve, manage their tenancies, report a repair and follow up, and engage more with us, by receiving updates and events notifications.