MYMHA Customer Portal

Domestic Abuse Support

Manningham Housing Association would like to give you all the support you might need. You can find below support and advice channels, and you can contact Prafula on 07967128055 – Monday to Friday office timing.

Where to get help

If you believe you are being abused or worried you may commit domestic abuse, read the Domestic abuse: get help during the coronavirus (COVID-19) outbreak detailed guidance on how to get help which includes contact information for organisations and services which offer support and advice.

If you are in immediate danger, call 999 and ask for the police – the police will continue to respond to emergency calls.

If you suspect that your neighbours or those in your community are victims of domestic abuse, we encourage you to report it to the police.

If you are in danger and unable to talk on the phone, dial 999 and listen to the questions from the operator and respond by coughing or tapping the handset if you can (If you are in danger, you will be asked to dial “55). Click here for the guidelines.

Link

The National Domestic Abuse Helpline is run by Refuge and offers free, confidential support 24 hours a day to victims and those who are worried about friends and loved ones.

Telephone:
0808 2000 247

Link

Women’s Aid has a live chat service and an online survivor’s forum. You can also find your local domestic abuse service on their website.

Link

The Men’s Advice Line is a confidential helpline for male victims of domestic abuse and those supporting them.

Telephone:
0808 801 0327

Link

Galop runs the National LGBT+ Domestic Abuse helpline.

Telephone:
0800 999 5428

Email:
help@galop.org.uk

Link

Chayn provides online help and resources in a number of languages about identifying manipulative situations and how friends can support those being abused.

01535 210 999

9 am –5 pm

080 8 2800 999

Link

Imkaan is a women’s organisation addressing violence against black and minority women and girls.

Link

Stay Safe East provides advocacy and support services to disabled victims and survivors of abuse.

Link

SignHealth provides domestic abuse service support for deaf people in British Sign Language (BSL).

Text or WhatsApp/FaceTime:
07970 350366

da@signhealth.org.uk

Call:
020 3947 2601

Link

If you are concerned about how coronavirus may affect your finances and leave you vulnerable to economic abuse, please see the advice provided by HM Treasury on what support is on offer.

The charity Surviving Economic Abuse has also provided additional guidance and support.

Link
Link

SafeLives is providing guidance and support to professionals and those working in the domestic abuse sector, as well as additional advice for those at risk.

Link

If you are concerned that you or someone you know may be an abuser, there is support available. Respect is an anonymous and confidential helpline for men and women who are harming their partners and families. The helpline also takes calls from (ex)partners, friends and relatives who are concerned about perpetrators.

Telephone:
0808 802 4040

Link

The NSPCC helpline is available for advice and support for anyone with concerns about a child.

Telephone:
0808 800 5000

Email:
help@nspcc.org.uk

Link

Childline provides help and support to children and young people.

Telephone:
0800 1111

Link

Barnardo’s provide support to families affected by domestic abuse.

Link

Family Lives provide support through online forums.

Link

Rights of Women provide guidance about child contact arrangements relating to COVID-19.

Read more about it here domestic abuse leaflet

Link

If you are concerned about domestic abuse, we know it can be hard to find support. That’s why Bright Sky was developed.

Bright Sky is a safe, easy to use app and website that provides practical support and information on how to respond to domestic abuse. It is for anyone experiencing domestic abuse, or who is worried about someone else.

Bright Sky helps you to spot the signs of abuse, know how to respond, and help someone find a safe route to support you.

Download Bright Sky today because you never know when you might need it to save someone’s life.

Bright Sky is here for anyone in an abusive relationship, or if you’re worried about someone else. Our directory of services will help you to find local and national support services and you can also find out how to spot the signs of domestic abuse.

Bright Sky is also available as an app via the App Store or Google Play. Only download the app if it is safe for you to do so and if you’re sure that your phone isn’t being monitored.

Rehab 4 Addiction was founded to assist those affected by substance misuse and their loved ones. This includes alcohol rehab, drug rehab, detox services, intervention, aftercare and outpatient counselling

Link

For more advice and guidance on domestic abuse, please see Domestic abuse: how to get help.

Link

Customer Services Assistant (part-time)

We have an exciting opportunity for you to join our organisation as a Customer Services Assistant (part-time/job-share)

We have a fantastic opportunity that has become available for a Customer Services Assistant to join our Manningham Housing Association Customer Services Team. You will be working with customers from a culturally diverse and vibrant community. You will be eager to make a difference in the lives of our customers and their families by ensuring that our customers receive excellent front-line service.

 The Role

 Position: Customer Services Assistant part-time

Salary: £ 11,544 per annum

Location: 30 Manor Row, Bradford

Hours: 18.5 hours over 5 days (afternoons only appr. 1 pm to 5 pm)

Period of Contract: Permanent

 The Person

 We are looking for someone with the right mix of skills and abilities to work within customer services to provide excellent service for customers at the first point of contact.

 If you are passionate about working with BAME and marginalised communities and have the relevant experience, we want to hear from you!

 How to apply

For full details of the job and essential criteria for the roles, please look at the Job Description and Person Specification below and complete the e-form with your cover letter demonstrating how you meet the job description/specification in no more than 1000 words.

Closing date: Saturday 30th of November 9 am

Interviews: 11/12/2024

Click here for the job description
In this section

    Please complete the form below:

    Please upload your CV




    Where did you hear about this opportunity?

    Do you have the right to live and work in the UK?

    Do you have a driving licence?

    Diversity Monitoring Form

    What is your gender identity?

    What is your age?

    What is your Marital Status?

    Which category best describes your ethnicity?

    Do you have any disability?

    Which of the following options best describes your sexual orientation?

    Which category best describes your religion or belief

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Further Information

    If you experience any technical difficulties when uploading your application, please, email recruitment@manninghamha.co.uk 

    ‘Manningham Housing Association is committed to diversity and is an equal opportunities employer.  We encourage applications from all sections of the community.

     We are proud to be a Disability Confident Committed Employer.  We welcome applications from disabled applicants and will make adjustments to the recruitment process, as well as guaranteeing an interview to any disabled applicants who meet the essential criteria for a vacancy.’

    Prior to applying please read our more detailed GDPR Privacy Notice for Job Applicants

    This Privacy Notice tells you how we process the information you provide to us.

    Privacy Policy