Tenant Board Member

Position: Tenant Board Member

Start: March 2026

Location: Bradford City Centre, West Yorkshire

Salary: £3,472.00 per annum (note there may be an option for this position to be unremunerated so that tenant benefits are not affected)

Whilst Board members are expected to attend Board meetings and contribute to the strategic decision-making process, we also ask each individual Board member to commit their time to one of our committees; our tenant Board member would be expected to represent the voice of all our tenants and commit additional time to the Customer Experience Committee.

You would be expected to attend:

• All our evening Board meetings (x2 per year, 6pm – 8:30pm)

• All daytime Board Strategy Days (x2 per year, approx. 9am – 6:30pm)

• All evening Customer Experience Committee meetings (x4 per year, 6pm – 8pm)

• Attend ad hoc Board meetings and task and finish group meetings (approx. x2 per year, 1hour – times vary)

• Biennial appraisal and biennial one-to-one with the Chair of the Board (x1 per year, 1 hour – times vary)

• One scheme focus event per year (half a day, dates vary)

• One Association event per year (half a day or evening, dates vary)

Dedicate time to:

• Reading through Board and Committee meeting papers one week ahead of a meeting (approx. 2-hour reading time per meeting)

• Attend 45-minute training sessions pre-Board Meetings to keep abreast of issues affecting tenants

• Attend dedicated Board training sessions throughout the year, these will be a mixture of full and half day events (approx. 4 per year)

• Check your emails at least once per week (a secure email address will be provided)

Person Specifications

We are particularly interested in candidates with skills, knowledge, awareness or experience in the following areas:

• Commitment to improving services to tenants and the wider community

• Understanding the needs of diverse communities

• Interest in neighbourhood and community housing issues

• Customer Awareness

• A passion for the work we do to make a difference to people’s lives

• A curious mind—asking questions and gathering information

• Alignment with our Values

Induction: At MHA, we invest in our people because we know that this helps us to deliver better outcomes for our customers. For our new Board members, we have created a thorough induction process to ensure that our Board members understand their role, what’s expected of a member of our Board and how to navigate around the Board members’ key source of information, the Board Portal.

Board member benefits: subscription to a professional membership of your choice, paid expenses and tickets to events that will benefit both you and MHA, free in-house training to upskill areas of your interest, and IT equipment and home working equipment (desk and chair) can be provided on request.

Applications: CVs are accepted via our website application, or there is an option for you to submit an application form if you do not have a CV available. (below)

The form is available on the right-hand side as a pdf (click on attachment). Please download this and fill out the questions from page 12 onwards. Once you have completed this, please post the questions to the MHA reception, Anchor Court, BD8 8JF, or email [email protected].

Interviews will be conducted on an ongoing basis, and as such, we advise you to make your application as soon as you are able to increase the chance of being considered for an interview.

Every application will receive a response.

Applications will remain open until the vacancy is filled

Please note: Manningham Housing Association (MHA) does not provide working visas. Candidates must have the right to work in the UK and provide the necessary documentation.

Please note that no driving licence or vehicle is necessary for this role

If you face any issues while applying or need some support, please contact [email protected]