Under the performance section of STAIRs we have provided direct links to pages on our website.
Manningham Housing Association remains a G1/V1 Association, which means we have a Governance rating of 1 (highest grade) and we have a Viability rating of 1 (highest grade). We have maintained this grade since 2019.
Link here to our Annual Tenant Satisfaction Measures Report to tenants.
We publish annually our self-assessment against the Ombudsman complaints handling code and you can read our policy on how we handle complaints and we provide a quarterly report on how we have handled complaints received over the past quarter.
Important news for Tenants
We also provide updates on any ‘Important news for tenants‘ and charitable activities MHA has participated in; these articles are published at the bottom of our home webpage.