This year has been one of real progress at Manningham Housing Association. We delivered outstanding customer satisfaction results, maintained a 4.7-star Google rating, and had our Customer Service Excellence accreditation reaffirmed alongside ISO 30415 for Equality, Diversity and Inclusion. We were proud to be recognised across the sector — including winning Landlord of the Year at the Northern Housing Awards and being Highly Commended at the Housing Executive Awards. We also continued investing in homes and communities, launching Phase 2 at Odette’s Point to deliver 16 new family homes, expanding our portfolio at Victoria Road, and strengthening services through digital improvements such as our new telephony system and better customer contact options.
Merry Christmas and Happy New Year from everyone at Manningham Housing Association.