MYMHA Tenant Portal

Domestic Abuse Support

Manningham Housing Association would like to give you all the support you might need. You can find below support and advice channels, and you can contact Prafula on 07967128055 – Monday to Friday office timing.

Where to get help

If you believe you are being abused or worried you may commit domestic abuse, read the Domestic abuse: get help during the coronavirus (COVID-19) outbreak detailed guidance on how to get help which includes contact information for organisations and services which offer support and advice.

If you are in immediate danger, call 999 and ask for the police – the police will continue to respond to emergency calls.

If you suspect that your neighbours or those in your community are victims of domestic abuse, we encourage you to report it to the police.

If you are in danger and unable to talk on the phone, dial 999 and listen to the questions from the operator and respond by coughing or tapping the handset if you can (If you are in danger, you will be asked to dial “55). Click here for the guidelines.

Link

The National Domestic Abuse Helpline is run by Refuge and offers free, confidential support 24 hours a day to victims and those who are worried about friends and loved ones.

Telephone:
0808 2000 247

Link

Women’s Aid has a live chat service and an online survivor’s forum. You can also find your local domestic abuse service on their website.

Link

The Men’s Advice Line is a confidential helpline for male victims of domestic abuse and those supporting them.

Telephone:
0808 801 0327

Link

Galop runs the National LGBT+ Domestic Abuse helpline.

Telephone:
0800 999 5428

Email:
[email protected]

Link

Chayn provides online help and resources in a number of languages about identifying manipulative situations and how friends can support those being abused.

01535 210 999

9 am –5 pm

080 8 2800 999

Link

Imkaan is a women’s organisation addressing violence against black and minority women and girls.

Link

Stay Safe East provides advocacy and support services to disabled victims and survivors of abuse.

Link

SignHealth provides domestic abuse service support for deaf people in British Sign Language (BSL).

Text or WhatsApp/FaceTime:
07970 350366

[email protected]

Call:
020 3947 2601

Link

If you are concerned about how coronavirus may affect your finances and leave you vulnerable to economic abuse, please see the advice provided by HM Treasury on what support is on offer.

The charity Surviving Economic Abuse has also provided additional guidance and support.

Link
Link

SafeLives is providing guidance and support to professionals and those working in the domestic abuse sector, as well as additional advice for those at risk.

Link

If you are concerned that you or someone you know may be an abuser, there is support available. Respect is an anonymous and confidential helpline for men and women who are harming their partners and families. The helpline also takes calls from (ex)partners, friends and relatives who are concerned about perpetrators.

Telephone:
0808 802 4040

Link

The NSPCC helpline is available for advice and support for anyone with concerns about a child.

Telephone:
0808 800 5000

Email:
[email protected]

Link

Childline provides help and support to children and young people.

Telephone:
0800 1111

Link

Barnardo’s provide support to families affected by domestic abuse.

Link

Family Lives provide support through online forums.

Link

Rights of Women provide guidance about child contact arrangements relating to COVID-19.

Read more about it here domestic abuse leaflet

Link

If you are concerned about domestic abuse, we know it can be hard to find support. That’s why Bright Sky was developed.

Bright Sky is a safe, easy to use app and website that provides practical support and information on how to respond to domestic abuse. It is for anyone experiencing domestic abuse, or who is worried about someone else.

Bright Sky helps you to spot the signs of abuse, know how to respond, and help someone find a safe route to support you.

Download Bright Sky today because you never know when you might need it to save someone’s life.

Bright Sky is here for anyone in an abusive relationship, or if you’re worried about someone else. Our directory of services will help you to find local and national support services and you can also find out how to spot the signs of domestic abuse.

Bright Sky is also available as an app via the App Store or Google Play. Only download the app if it is safe for you to do so and if you’re sure that your phone isn’t being monitored.

Rehab 4 Addiction was founded to assist those affected by substance misuse and their loved ones. This includes alcohol rehab, drug rehab, detox services, intervention, aftercare and outpatient counselling

Link

For more advice and guidance on domestic abuse, please see Domestic abuse: how to get help.

Link

Car Parking in Our Community

Manningham Housing Association (MHA) carried out a review of our Anti-Social Behaviour policy. Part of this review involved looking at car parking as an issue within the community.

Parking is a common issue in many communities. Whether it’s someone parking in your space or struggling to find a free spot, parking problems can be frustrating. MHA understands the challenges residents face, but there has been a change in our approach to this issue.

MHA will no longer be treating car parking issues as Anti-Social Behaviour (ASB). Here’s why this change has been made and what you can do if you have a parking problem.

Why Car Parking Issues Are No Longer Considered ASB

Anti-Social Behaviour, or ASB, involves actions that cause harm, fear, or serious disturbance, like threats, harassment, or loud noise at night.

Most parking issues are often the result of misunderstandings or inconveniences, rather than behaviour intended to disturb others.

By choosing not to classify parking problems as ASB, MHA can focus on issues that more directly impact residents’ peace and enjoyment of their homes. This approach allows us to dedicate resources to serious ASB concerns, such as behaviour that significantly disrupts or threatens the well-being of our community.

Legal vs. Illegal Parking: What Can Be Done?

It’s important to know the difference between legal and illegal parking when dealing with parking issues. Here’s what can (and can’t) be done in each case:

  • Legal Parking: If a car is parked legally, MHA cannot take any action. This includes cases where someone is parked in a public space or on a street with no restrictions. Even if it’s inconvenient, nothing can be done if the parking is legal.
  • Illegal Parking: Illegal parking includes actions like blocking driveways, parking on double yellow lines, or using spaces meant for disabled drivers without a permit. For issues with illegal parking:
    • Contact the Local Council: Councils often have parking officers who can address illegal parking on public roads.
    • Contact the Police: If someone is blocking your driveway or path and refuses to move, the police may be able to help. This is usually a last resort, but they can assist in cases where access is blocked.

Common Car Parking Issues and Helpful Advice

Here are some typical parking issues and tips for handling them:

  • Blocked Driveways or Spaces: If someone’s car is parked directly in front of your driveway, try talking to them first. A calm, polite conversation can often solve the problem quickly.
  • No Available Spaces: In areas with limited parking, it can be hard to find a spot. Look for nearby options, and remember that some spaces may be reserved for visitors or disabled persons.
  • Unauthorised Use of Spaces: If someone parks in a space reserved for you, consider putting up a friendly reminder sign or letting visitors know where they can park.

Parking issues can be frustrating, but many problems can be solved through communication and understanding. Therefore, if you have tried all avenues listed above, MHA can try to assist you in resolving the issue through mediation.

Mediation is when a neutral person (from outside MHA) helps two sides talk about a problem to find a solution together. This means a mediator will sit down with neighbours to listen to both sides, help them understand each other, and work out a fair plan that everyone can agree on. This helps people solve the problem peacefully without the situation getting worse. Mediation would require involvement from all parties involved so that an agreement can be put in place for appropriate car parking.

If you’re experiencing anti-social behaviour, we’re here to help. The quickest way to let us know is to log into your MyMHA portal and send us a report. Tell us what’s been happening, when and where it took place, and how it’s affecting you. The more detail you share, the better we can respond.

If you’d rather speak to someone, you can call us, email us, or chat with your Neighbourhood Officer on 01274 771144 or via email at [email protected]. or complete an e-form here

And remember – if it’s an emergency or a crime is taking place, call 999 first, then let us know