Gas Safe

We are 100% Gas Safe!

We are fully Gas Safe at MHA. Like all social landlords we are responsible for ensuring that an annual gas safety check is carried out on each appliance and flue belonging to the Association. We will also carry out a visual check on cookers and other appliances belonging to the tenant.

These Gas Safety checks are always undertaken by a Gas Safe registered engineer, but we advise that you always check that the engineer is competent by asking to see their Gas Safe card. The areas in which they are qualified to work in are clearly marked on the rear of the card. You can also check their registration details at or call the Freephone number 0800 408 5500.

Your gas safety check will always need to be completed before a certain date, like a vehicle MOT, or within 12 months of the previous check. MHA prides itself in completing 100% of these checks within the date required.

There are several ways that you can help MHA and aid us in continuing to meet this 100% target:

  • Allow access to your property at the earliest possible convenience upon receiving an appointment letter.
  • Let us know as soon as possible if the date arranged is not convenient.
  • Advise the organisation as early as possible if you are planning a trip away.
  • Provide the organisation with an up-to-date telephone number and details of anyone we can contact if you are not at the address.
  • If you receive a letter from MHA in relation to our engineers not being able to gain access to your home then please contact us immediately!

In 2019 MHA triumphed at the Northern Housing Awards, winning the Best Digital Transformation category.

The accolade came after working closely with Gas Tag to overhaul gas safety compliance processes to make them more efficient.

The new digital platform is much more time and cost effective. It’s aim is to improve overall compliance and ultimately enhance the safety of our tenants, and that’s why you will see our engineers attaching a little QR tag to your gas meter.

Our engineers are flexible and will work around you. We can always provide an am or pm time slot.

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